Action Malaysia provides a search experience for people and membership records held by Action and its participating associations. We handle information to operate that service and to show the details associated with a matching record. This policy describes the website as it currently works.
01Information we handle
Depending on how you use the app, it may handle:
- Search information: the name you enter and the matching records returned by the search.
- Membership profile information: names and, where present in a record, email address, phone number, membership status or number, association, role, employment, and nationality.
- Account information: your email address and authentication details when you create an account or sign in. Password authentication is provided through Firebase Authentication; the app does not receive your account password.
- Basic technical information: information your browser or hosting service may provide to deliver and protect the website, such as device, network, and error data.
We do not ask for precise location data through this website.
02How we use information
We use this information to find matching membership records, display the available profile details, authenticate account holders, protect the service from misuse, and keep the website working. A search name is sent to the Action app service to look for matching records.
03Who can see information
Search results can show a person’s name and whether their record is Action verified. When you are not signed in, contact and profile fields are masked. When you are signed in, the app may show the email address and other available details from the matching record.
That means information shown to signed-in users may be visible to other account holders who search for the same person. Please use the service only for legitimate membership purposes. We do not sell personal information.
04Service providers
The app uses Google Firebase for account authentication and its associated data services. These providers process information to deliver features on our behalf and under their own service terms and privacy practices. Information may also be processed by infrastructure providers that host and secure the website.
We may disclose information when required by law or when reasonably needed to protect users, the service, or the rights and safety of others.
05Retention and security
Membership profile information is retained in Action or participating association records according to their operational needs and applicable requirements. Account information is kept while needed to provide account access. Technical information may be retained for a limited period for security and troubleshooting.
We use access controls and service provider safeguards designed to protect information. No online service can guarantee absolute security.
06Your choices
You can use the search without signing in, though some details will be hidden. If you have an account, you can stop using it at any time. To ask about access, correction, or removal of a membership record, contact the Action Malaysia team or the association that manages that record through its usual membership support channel.
To request deletion of your Action app account, follow the account deletion instructions. For other account or website privacy questions, use the channel through which you joined or contact your association administrator so your request reaches the team responsible for the service.
07Children’s privacy
The app is intended for membership and association use, not for children to create accounts independently. If you believe a child’s information has been added to the service in error, contact the association that manages the record.
08Changes to this policy
We may update this policy when the app or its data practices change. The effective date at the top of this page shows when the current version took effect. Continued use after an update means the revised policy applies going forward.